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Enercon promoting virtual assistance

The service will include video conferencing, collaborative discussions, video demonstrations and technical presentations.

By: LNW Staff

Enercon has launched a new service to help customers during these uncertain times when travel is difficult. The company is now offering new support by way of virtual visits.

Enercon has adopted various interactive technologies that will allow customers to connect with its experts through video conferencing, collaborative discussions, video demonstrations and technical presentations. Enercon can support meetings with groups of individuals at single or multiple locations, all at no cost to the customer.

Some examples for uses of these technologies include:

  • Troubleshooting equipment and application issues
  • Product updates and technology review
  • Customized training programs for you or your whole team
  • New project consultation
  • Virtual lab trials
Mark Plantier, Enercon’s VP of marketing, says, “Enercon is well known for our commitment to providing our customers with personal attention and support. With travel being limited in these unprecedented times, Enercon has invested in technologies to break down distance barriers to ensure our customers have access to the expertise they’ve come to rely on from Enercon.”  

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